QUOTE
 

Frequently Asked Questions

All you need to do is just fill out your website requirement in our Quotation Form page. Don’t forget to give us your personal details so we can get back to you with our quote and the best available solution per your requirements

Absolutely! We do provide hosting services for our esteemed clients. In fact we have partnered with the biggest names in the hosting business, which ensures fast and best hosting services at unbeatable prices.

The files are securely transferred unto your hosting server and handed over once the website is completed and approved per your requirement.

This completely depends on the size of the project.

While smaller websites can be completed in few days, bigger projects take time. These deadlines can always be discussed during the planning stages, hence it is imperative that maximum information be provided then. This helps in setting the right expectations from the beginning thus ensuring timely delivery.

This again depends on the size of the project as there are various factors deciding it. Even though we do try to give you a competitive quote with the best service possible but factors such as customized requirements (if any) and over all hours put in does become the deciding factors in the end. An estimate cost is given during the initial stage, hence it is important to provide us your requirements early on

Remember, the more information is provided for the site, like images, text etc, the more time is saved which helps the price to go down even further.

Our main aim is to ensure client satisfaction hence we give the best quote possible. Though we may not figure in the so called ‘economical designers’, rest assured you will get the best services. We boast of an enviable track record of eye for detail and quality.

Having said that, we shall still try to beat the existing quote, feel free to contact us.

Absolutely! We believe in customizing ourselves according to client’s requirements and strive to meet the deadlines. We are known in the industry for our timely delivery which is backed by putting in hours day and night.

Our timelines will be dependent on the size of the project and our work schedules, however, we will try to meet up your requirements and expectations for successful completion of the project.

We do provide our clients login credentials which will help them to maintain their own websites.

Another option which majority of our clients opt for is to allow us to update the website. Our clients send us the required changes they would like to update, and we do the rest. This is not much of a time consuming exercise, however we do bill our clients for the time spent on the updates periodically.

All our websites are designed such that they are compatible on both mobile and other devices like ipad etc. Lately majority of our designs and themes are designed for this segment so your website is automatically responsive to any handset in the market.

CGI or Computer Generated Imagery as the name suggests is a process which involves use of specialised computer software for developing or generating a model.  The model is generated by putting into use various three-dimensional objects which in turn have a defined data structure taking into effect elements such as Geometry, Viewpoints, Textures and Lighting. “Rendering” signifies the process of calculating and fitting each object’s properties into a finished digital image state.

The preference of CGI render over an artist drawing/painting is the possibility to be able to make requisite changes in lighting, weather conditions, colours or textures, thereby ensuring that the final product matches the client’s specification.

Anything can be 3D rendered. The software used is specifically developed to allow create and render anything which accounts for over 95% of all objects you can think of.

The only drawback at this point of time is the fact that the software is still  not built for realistic character animation or face manipulation….So we are no Pixar (still miles to go!) so expecting a character/ movie animations are few steps away.

You can contact us with your requirements to get a free quotation.

Phase 1 – Wireframe
The first stage is to create a wireframe. This wireframe scene incorporates all the object elements which have been specified and determines the best viewing angle to showcase the entire scene. Once completed, we will consult with you, incase you wish to make any changes at this stage.

Phase 2 – Greyscale Preview
This consists of a flat render, with all objects being pulled together into a complete scene prior to colours, textures and lighting being applied. You will be given a clear view of how the finished render will look in relation to object placement, size proportions and viewing angle. At this stage, you will be able to stipulate any changes you would like to make and we will contact you to discuss this.

Phase 3 – Colour, Texture and Lighting Preview
Once you are happy to proceed with phase 2, we will add features such as colour, texture and lighting to the render. This can include real-life images of colours and textures that you wish to be applied to the objects and ensure the finished render meets your requirements. At the end of this stage, you will be provided with an example render, showing the appearance of textures, colours and lighting, etc. This example render is of a slightly lower quality and picture size than the finished product. Changes can still be made to colours, textures and lighting and we will consult with you accordingly before proceeding to the final stage.

Phase 4 – Final Render
Once you give us the ‘all clear’ after stage 3, we start the full render of the scene. The process for full HD quality can take between 1-24 hours depending on scale and the number of various objects, textures and lighting effects included. Animation renders can even take up to few weeks depending on the length you require. Once complete, you will be presented with your finished render in a range of file formats, ready to wow your friends, colleagues and clients!

It can take anything from a day to a few weeks for completion of 3D projects which again completely depends on your render requirements and the time taken for the final render process.

You can contact us with your specification and we will give you a free no obligation quotation and a probable time schedule for your project.

Feel free to contact us and the information is available on the Contact page. We will be happy to answer your queries.

In our initial meeting, we would like to determine your requirements and identify the kind of 3D render you require. Based on the information gathered, we shall prepare a quote. We would request you to pay some advance so we can commence the project.

The duration of the project depends on the size of the project and your requirement. We believe in delivering our services within the shortest turn around time possible. However, the rendering time could be from 8 hours for a single high quality render and to up to a week for larger animations.

Since CGI modeling, rendering and animation as a process requires high level of skill and concentration to produce such high detailed models. Hence to create a 3D visualization from a hand drawn sketch or from a CAD plan requires an experienced hand with artistic ability. This kind of understanding and mastering of complex CGI software can take years to master.

Keeping these factors in mind, we always intend to be ahead of the game and hence keep our prices at the lowest. You can find below the prices along with the guidelines for the services rendered. It is important to note that no two projects are the same therefore we believe in providing customized quote based on your requirement.

Our quotations are also dependent on the amount of information / requirement you have shared with us at the start of the project. Hence more the information that you share with us the better and closer will the output at the lower prices.

3 D visual has found its use in various professionals who use 3D visualization for their design process. These include Community and Landscape Architects, Engineers, Interior Designers to name a few

We accept payment via PayPal or wire-transfers.

Items purchased from Y Design Services are non-tangible, digital goods and because of the nature of the product there are very few instances where a refund is given. In case the items purchased is not functioning properly or as advertised, you can contact us with the relevant details (like- name of the item, the error message etc). From there, we’ll have a review process to determine if the item is not delivered as promised. After investigation, if it is found the item to is not working, functioning or is corrupt, it will be fixed or a refund will be given at Y Design Services discretion.

Of course! We will give you the final animation in full HD in which ever format you require. We have different recommendations depending on your need and will tailor it to accommodate you regardless if it’s for T.V, Web Advertisement or a YouTube / Vimeo link for your personal website.

Here at Y Design Services we like to stay on top of the VFX world. We like to see the latest effects and look for the best way of designing them. With many years of experience and knowledge we cover a wide range of skills which allows us to create an endless amount of effects. The possibilities stop with your imagination. We thank you for believing in us with your vision and respect the trust.

This depends on item purchased. In case the changes are identified just after the video is shown, it could be made. You can go maximum up to three revisions to make any amendments and could be free of charge unless there is a huge change involved. If the changes are bigger than expected and involve a lot more work then we might have to discuss a change in price.

Yes. This will be discussed in detail before the project ready to start. Of course it will come down to your budget however there will be no creative blocks in the process. We’ll do amazing work for you to rival your favourite film.

We will try and get you the best offer based in the request for you place.

Our payment structure is in three parts; the first part is at the time of initiation of the project. Once the time lines have been set including expectations and requirements we would request the second part of the payment. The final instalment shall be at the time of finished animation presentation before handing over of the final product.

The duration depends on the requirement. For example, if you need a 4 minute fully animated music video it sure will need lot more time to complete than a 30 second web animation. So you can always consider it to be anywhere from 2 weeks to a month. Do let us know your timelines when you are listing out your requirements in the quote section, it will help us in setting the right expectation.

The videos are custom made hence the prices change per your requirements. We would like to ensure that you are not charged something you don’t want. Hence the pricing is divided into three different levels. These range from simple motion graphics (fading text), more complex visual effects (explosions, green screen work etc. ) or full 3D animation (Your mascot dancing with a celebrity of your choice!). You can request for a quote through our quote page and we’ll try to create a customized quote.

All you need to do is just fill out your website requirement in our Quotation Form page. Don’t forget to give us your personal details so we can get back to you with our quote and the best available solution per your requirements

Absolutely! We do provide hosting services for our esteemed clients. In fact we have partnered with the biggest names in the hosting business, which ensures fast and best hosting services at unbeatable prices.

The files are securely transferred unto your hosting server and handed over once the website is completed and approved per your requirement.

This completely depends on the size of the project.

While smaller websites can be completed in few days, bigger projects take time. These deadlines can always be discussed during the planning stages, hence it is imperative that maximum information be provided then. This helps in setting the right expectations from the beginning thus ensuring timely delivery.

This again depends on the size of the project as there are various factors deciding it. Even though we do try to give you a competitive quote with the best service possible but factors such as customized requirements (if any) and over all hours put in does become the deciding factors in the end. An estimate cost is given during the initial stage, hence it is important to provide us your requirements early on

Remember, the more information is provided for the site, like images, text etc, the more time is saved which helps the price to go down even further.

Our main aim is to ensure client satisfaction hence we give the best quote possible. Though we may not figure in the so called ‘economical designers’, rest assured you will get the best services. We boast of an enviable track record of eye for detail and quality.

Having said that, we shall still try to beat the existing quote, feel free to contact us.

Absolutely! We believe in customizing ourselves according to client’s requirements and strive to meet the deadlines. We are known in the industry for our timely delivery which is backed by putting in hours day and night.

Our timelines will be dependent on the size of the project and our work schedules, however, we will try to meet up your requirements and expectations for successful completion of the project.

We do provide our clients login credentials which will help them to maintain their own websites.

Another option which majority of our clients opt for is to allow us to update the website. Our clients send us the required changes they would like to update, and we do the rest. This is not much of a time consuming exercise, however we do bill our clients for the time spent on the updates periodically.

All our websites are designed such that they are compatible on both mobile and other devices like ipad etc. Lately majority of our designs and themes are designed for this segment so your website is automatically responsive to any handset in the market.

Yes! We have hired a team of developers who do have the knowledge of different coding languages such as HTML, CSS, Javascript, JQuery, MySQL.  This helps us to not only build high performing websites which can be customized as per your business requirements.

Fill in your contact details on our Contact Page or call us and we would be more than happy to resolve your queries whatever they may be.

Absolutely! We do have a dummy content file which helps you to create your own WordPress content with one click. Just download from our DEMO CONTENT page using he credentials provided when you purchased the theme.

Once a theme is selected and added to the cart, you can directly proceed to checkout screen. Fill in your account info and complete the transaction on our payment gateway page. After the payment is processed you should be able to login and download the themes.

Our themes are tested on IE 9, 10 and 11, hence they will not work on the previous versions. We recommend you to upgrade to the latest internet explorer to get best experience with our themes. These are also tested on the latest version of other available browsers such as Firefox, Safari, Chrome and Opera. Our themes work independent of the Operating System – please ensure that WordPress is correctly installed.

Yes!  You can use the themes for developing both commercial and business projects

Our themes can be used on unlimited sites / domains.

Y Design Services works on single sign-on platform, therefore your one username and password is enough for you.  These credentials are sent when you purchase one of our products. However, if you are not able to locate the initial email, simply chose the ‘Forgot Password’ option and we will resend the credentials to you. Should you still face any issues, feel free to contact our technical team and they will be glad to assist you.

Once your license is activated, our support platform is accessible for the entire license period. There are multimedia tutorials which guide you in a step by step manner helping you to manage your theme and also troubleshoot technical issues.Use the credentials you used to purchase the theme to login: describe your tech issues and our team will respond within 24- 48 hours.

While majority of the plugins are compatible with our themes however in some cases it may not be completely functional. Especially in the plugins that use JavaScript which might prevent the themes to work properly. We do try to develop our plugins compatible with all kinds of platforms, however the number of available plugins runs into thousands, which makes it next to impossible for us to test all of them.

Of course! We ensure that the themes are up-to-date and compatible with the latest version of WordPress available, though any version prior to WordPress 3.0 might have functionality issues.

A single site licence can only be used in one site.

It completely depends on the need for adding any new feature or upon discovery a new bug in our existing themes.

Simply contact us and we will cancel your account.

If you do not see the themes in the member’s area, please contact so we can check your account and resolve the matter

Just send us an email and we will assist you at the earliest.

Just login to the Members Area and you can order your desired theme package from the “Add Products” page.

No. Sales once made are final as Y Design Services has instantly downloadable content; hence retrieving them is not practically possible. Seldom have we had any of our clients requesting / demanding a refund for the purchases made.

Please check your Spam folder, however if it’s not there, please contact support and we will assist you at the earliest.

We accept both PayPal and Credit Card.